Can I add another person to my Raptive dashboard?

To streamline dashboard access requests, the Raptive account holder should contact us directly from their dashboard. We're ready to assist with adding team members and offer the following access levels:

  • Business Partner: This user will have full access to the dashboard, including the ability to view and edit account and payment information.
  • Limited Partner: This user will be able to access everything in the dashboard except payment and tax information. 
  • Video Assistant: This user will only have access to the Video page and can upload and manage videos.
  • SEO Assistant: This user will only have access to the Content Optimization page and can create and edit content briefs.
  • Video/SEO Assistant: This user will have access to only the Video and Content Optimization pages. They will be able to upload and manage videos and create and edit content briefs.

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To add a new team member:

Submit a support request directly from your Raptive dashboard and include the following information: 

  • The new team member’s full name
  • Role in your business 
  • Their Google-affiliated email address
  • Dashboard Access Level
  • Site Names to give access to (for accounts with more than one site)

Some important things to know:

  • Please let us know if you want to transition your Raptive account to another person or company. We have a process for transferring your Raptive account outlined here
  • Our dashboard requires a Gmail or Google-affiliated email address to log in. You can set up any email address with a Gmail account. Here's how.
  • If you'd like to revoke login access in the future, please let us know.
  • If the person you're adding is linked to another Raptive account and requires a different access level, we'll need a different email address to set it up. 
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