To simplify dashboard access requests, please have the Raptive account holder contact us directly. We’re here to help add team members, and provide the following access levels:
- Business Partner: This user will have full access to the dashboard, including the ability to view and edit account and payment information.
- Limited Partner: This user will be able to access everything in the dashboard except payment and tax information.
- Video Assistant: This user will only have access to the Video page and can upload and manage videos.
- SEO Assistant: This user will only have access to the Content Optimization page and can create and edit content briefs.
- Video/SEO Assistant: This user will have access to only the Video and Content Optimization pages. They will be able to upload and manage videos and create and edit content briefs.
Submit a request here in our Help Center to let our team know you’d like to add a new user. Please include:
- The new user’s full name
- Their role in your business
- Their Google-affiliated email address
- Dashboard Access Level
- Site Names to give access to (for accounts with more than one site).
Some important things to know:
- Please notify us if you are looking to transition your Raptive account to another person or company. We have a process for transferring your Raptive account (see more here).
- Our dashboard requires a Gmail or Google-affiliated email address to log in. You can set up any email address with a Gmail account. Here's how.
- If you'd like to revoke access for logins in the future, please let us know.