Raptive's office hours are Monday–Friday, 8 am–5 pm Eastern.
Our goal is always to answer your tickets within 1–2 business days, but typically it's much sooner! We have team members in several time zones, so occasionally, we're around answering questions later in the day as well.
We are out of the office with limited support on these federal holidays:
New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day