As one of Google’s trusted advertising partners, we work closely with their team to create the best experience and highest earnings for our creators. As part of this partnership, Google requires all Raptive creators to have their own Google Ad Manager account and accept an invitation from us to manage your ads.
This is a one-time setup step. You’ll either create a new Google Ad Manager account or link an existing one, then accept our invitation.
Follow the instructions below to complete this mandatory process. We’ve also created this handy video tutorial to walk you through the process. Your experience may vary from the video, as the process has been continually evolving, but feel free to reach out to your designated Onboarding Specialist with any questions!
Instructions for creating or linking a Google Ad Manager account to Raptive
Step 1:
Once you've completed the Approvals step in the Setup Assistant, you’ll receive an email invitation from Google Ad Manager with the subject line “Request to manage your ad inventory.”
Having trouble finding the email? In most cases, we sent the invitation to the email address you provided in the Setup Assistant. If you’re unsure, reach out, and we can tell you which email address was used.
Step 2: Click the blue button in the email labeled “View request”.
Step 3: You may be asked to verify or log in to your Google account.
At this point, your experience will be slightly different depending on whether or not you have an existing Google Ad Manager account associated with the email that received the invitation. Either way is okay, and you’ll be guided through the process accordingly.
If you have an existing Google Ad Manager account:
Step 4: Select the account for your site that you want managed by Raptive. If you have more than one site with Raptive, just choose one for now, and we’ll add the rest for you.
Step 5: You’ll be taken to your Google Ad Manager account and presented with a page where you can accept having your ads managed by Raptive. Just click the “Accept” button.
Step 6: You’ll land in your Google Ad Manager account, where you’ll see Raptive listed as a Parent publisher. You’re all set!
If you don’t have an existing Google Ad Manager account:
Step 4: You’ll arrive at a page that says “Raptive - GAM wants to help you manage your inventory”. Select your billing country/territory and click “Set up account”.
Step 5: Accept the Ad Manager Terms & Conditions and the Parent Publisher Terms & Conditions, then click “Set up account”.
Step 6: On the Customer information page, choose your Account type (Business or Individual), fill in your name and address, and click “Save.”
Step 7: On the Network settings page, select your time zone and currency and click “Save.”
Step 8: You may be required to go through a phone verification. If so, enter your phone number and choose how you’d like to get a verification code.
You’re all set! You should arrive at the confirmation page below:
Important: If you created a new Ad Manager account as part of this process, you may receive an email from Google Ad Manager letting you know that your account has been created, another email welcoming you to Google Ad Manager, and one prompting you to complete their identity (and later address) verification process.
You may also receive an email from Google Payments with the email subject: “Google AdSense: Payment contact information changed” — this was triggered when you selected your currency in the account setup process. If you’re actively using AdSense, you can always log in to double-check your account details and settings.
You will also receive a confirmation email from Google Ad Manager when they have successfully linked your new Google Ad Manager account with Raptive, so we can continue to manage your ads.
At this point you are all set, but feel free to reach out to us if you get stuck along the way and need our assistance!
What if I get rejected?
First, don’t stress. Your Onboarding Specialist will help you troubleshoot the issue. Google has strict policies against duplicate accounts, so if you have an existing Google Ad Manager (formerly DoubleClick for Publishers), AdSense, AdMob, or YouTube monetization account under a different email address than the one we sent your invitation to, you may get this message that your account wasn't approved:
If you still have access to the email address associated with your existing account, we recommend choosing the second option, to use that account for Ad Manager. Just submit the full email address for that account, click "Submit", and you'll receive a new invitation to that email address and restart the process from there.